Shipping Instructions

Please carefully read and follow the shipping instructions below. If someone is helping you ship your flowers, ensure they follow these shipping instructions thoroughly.

Need to Know

Shipping Address—

DBANDREA
Attn. Preservation Department
3002 Century Drive
Floor 2
Rowlett, TX 75088

IMPORTANT SHIPPING REQUIREMENTS

To ensure everything goes smoothly, please follow these 6 important steps when sending your flowers.

  1. Shipping timing: Flowers must be shipped the Monday following your event. For "Last Minute" bookings, ship immediately on the day of booking and no later than next business day. Failure to ship as requested will incur overtime fees, rescheduling fees or cancellations, as per our terms & conditions.
  2. $50 deposit bookings: We’ll text and call you to go over your preservation options. However, we need you to confirm your choice and size, and 25% of the order must be paid before we begin preserving your flowers. Please ensure to connect with us promptly once your flowers arrive to avoid any delays.
  3. Save up to 89% shipping with  Pirate Ship.
  4. Include the shipping form in the box.
  5. Text us your tracking number, or a photo of your tracking number, to 833-426-3732.
  6. Take photos: Capture photos of your bouquet on your personal phone, just in case your photographer is delayed.
White Flower on Black Backdrop - DBAndrea

Packaging Demo

Watch this video for a step-by-step guide on how to package your flowers to send to our workshop.

Scroll down for detailed written instructions.

Written Instructions

Flowers preparing for preservation and shipping - DBAndrea

FLOWER CARE

Before Shipping

For best results, keep your flowers in water while waiting to ship.

  1. Cut the stems (about ½ an inch) at an angle, and place your bouquet in fresh water. Be careful not to drown your stems.
  2. Change water daily and add flower food.
  3. Keep your flowers in a cool location. If possible, place them in your fridge as long as it is set to a temperature that won't freeze them.
Flower shipping box preparation - DBAndrea

WHAT YOU'LL NEED

Materials

  • Large box (we recommend a 12 x 12 x 12 box or the next size up)
  • Small box
  • Plastic bags and/or saran wrap
  • Rubber bands
  • 2-3 rolls of paper towels
  • Plastic cup
  • Tape
Flowers in box preparing to ship - DBAndrea

STEP-BY-STEP GUIDE

Package Your Flowers

  1. Gather required materials. Your box should have ample space but sending a huge box is not necessary. We recommend 12 x 12 x 12 or the next size up.
  2. Box your bouquet in an upright position. The best thing to protect the petals through the shipping process is to make sure your flowers aren't squished in the box.
  3. To protect your flowers from bruising, wrap your blossoms with dry paper towels or tissue paper. Wrap them gently and loosely. DON'T use brown paper or bubble wrap to cushion flowers. Exposed flowers are fine. We just want to make sure they don't shift too much in transit.
  4. Use bunched up paper towels to fill up spaces. When you add paper towels, do so lightly. Your flowers should have room to move a little, we just don’t want them to be knocked around the box during transit. Loose paper towels, sheets only not whole roll, please.
  5. Mark all items included in your package on this bridal shipment form. It is very important, as it helps us keep track of everything you're sending. Don't include items in your package that you don't want in your final design.

If your piece is 12 x 12 or larger, we recommend sending similar flowers from centerpieces or other displays as well since the flowers from your bouquet will be the most damaged after being without water throughout your wedding day.

UPS used to transport flowers - DBAndrea

OVERNIGHT SHIP YOUR BLOOMS

Shipping

Flowers must be promptly overnighted to us the Monday after your event. Please use one of the more cost-effective options below:

  • FedEx: Priority Overnight arrives by 10:30 a.m.
  • UPS: Next Day Air arrives by 10:30 a.m.
  • USPS: Overnight arrives between 10:30 a.m. and 3 p.m.

Save money on shipping with Pirate Ship. With Pirate Ship, you input recipient address, box dimensions, and weight in order to compare rates. After you select a rate, you pay, print your label, input info@dbandrea.com in the email recipient box, and drop your package off at the carrier.

Do not use "Early Morning" delivery options, as your flowers will be delivered outside of our business hours.

Once shipped, please email your tracking number to info@dbandrea.com or text to 833-426-3732.

How to Package Additional Items

Boutonnieres, corsages, ribbons, charms, and more.

Shipping Don'ts

  • DON'T wrap plastic or a plastic bag around the blossoms. This will suffocate the flowers and speed up the wilting process.
  • DON'T overstuff your box. Including extra flowers is recommended, however, please keep in mind that the heavier your box is, the more it will cost to ship.
  • DON'T ship before Monday! Unless your wedding falls on Thursday, it is best for you to keep your flowers over the weekend so you can take care of them.  If you send your bouquet before Monday, you risk having them get stuck in a hot warehouse until they can be delivered.
  • DON'T require a signature. We do not want your bouquet to be sent back to the warehouse if we are not available to sign.
  • DON'T use frozen packs. Frozen packs will thaw and cause your flowers to wilt.
  • DON'T use bubble wrap to cushion your flowers. No other plastic should be put into your box besides the baggies your stems are in.
  • DON'T send an oversized box or two separate boxes. The bigger the box the more it will cost to overnight it. A 12 x 12 x 12 box (or little larger) is enough. If you are sending more than your bouquet, you can use the next size up.
  • DON'T send any items, including flowers, you do not want to be included in your design.
  • DON'T use brown paper, plastic bags, or bubble wrap to cushion flowers. This will suffocate the flowers. Exposed flowers are fine. We just want to make sure they do not shift too much in transit.

Next Steps

Please make sure you have the following email on your safe sender list: info@dbandrea.com.

A design form will be emailed to you 6-8 weeks after we receive your flowers, and it must be completed within 5 days of receipt. Order is subject to delay or cancellation if not submitted within 5 days. Once your design form is submitted, we will email you to set up a 15 minute phone consultation to discuss your design preferences and customization options.

We can't wait to see your selections! 💐

Questions? Call or text us at 833-426-3732. Our studio hours are Monday - Friday 8am - 5pm CST.