To ensure everything goes smoothly, please follow these five important steps when sending your flowers.
1. When to ship your flowers:
- Friday - Sunday events: ship flowers the Monday after your event.
- Monday - Thursday events: ship your flowers the same day or the next business day.
- Last-minute bookings: ship the same day or next business day after placing your order.
Late shipments may incur fees or cancellations per our terms.
2. $50 deposit bookings: We’ll call and text to confirm your selection upon your flowers' arrival. 25% payment is required before preservation begins.
3. PRO TIP: Save up to 89% shipping with Pirate Ship.
4. Include this shipping form in the box.
5. Text us your tracking number (photo or text) to (833) 426-3732.
*The way in which your flowers arrive at our studio, will have an impact in your final product. Please follow these instructions carefully for optimal results.
** Fresh flowers typically last 3-5 days. Anything beyond that, will be considered air-dried style.

Packaging Demo
Watch this video for a step-by-step guide on how to package your flowers to send to our workshop.
Scroll down for detailed written instructions.
Additional Information
- DO NOT Wrap blossoms in plastic—this suffocates flowers and speeds up wilting.
- DO NOT Over-stuff your box—extra flowers are welcome, but heavier boxes cost more to ship.
- DO NOT Ship before Monday (unless your wedding is Thursday). Early shipments risk delays in hot warehouses.
- DO NOT Require a signature—this may cause your bouquet to be returned if no one is available.
- DO NOT Use frozen packs—they thaw and cause wilting.
- DO NOT Use bubble wrap, brown paper, or plastic bags—these suffocate flowers. Only use plastic for stem baggies.
- DO NOT Send an oversized box or multiple boxes—a 12x12x12 box (or slightly larger) is enough.
- DO NOT Send items you don’t want in your final design.
- Trim the stems then tie them together with a rubber band.
- Wrap the STEMS ONLY in wet paper towels.
- Place the stems into a bag or wrap them in saran wrap. Secure the bag in place with a rubber band. This will lock in moisture, prevent leaking, and will ensure that your flowers will have enough water to drink.
- Place flowers in plastic cup upright. If flowers are not upright this can damage the flowers that have been laid on.
- Check your foam. If the foam is drying out add water carefully. Pour out any excess.
- Add a few layers of paper towels to the bottom of the box in case leaking occurs.
- Never place the foam directly in the box. Place the foam in a container or plastic bag to prevent leaking.
Not all boutonnieres have exposed stems. If you aren't able to remove some of the floral tape to expose the stems, simply include similar flowers so we can recreate your boutonniere in case it wilts faster. If you are able to expose the stems, continue with the instructions below:
- Wrap stems in wet paper towels.
- Place the stems only into a small bag or wrap them in saran wrap and secure it in place with a rubber band.
- Place the boutonniere in a lightweight cup. Disposable cups work great!
- Secure the top of the cup with a paper towel. Secure it in place with a rubber band.
- Place the cup in a corner of the box. Cushion its surroundings with paper towels to prevent movement.
Do not enclose your items in a plastic container as this will lock in moisture and speed up the wilting process. Covering your container with a paper towel will secure your items in place and still allow your flowers to breathe.
Most bouquets are taped and will not fall apart if you remove ribbons. Charms can only be included in double-matted pieces and must be under 1/4" thick. Please do not send these items if you would not like them included.
- Remove and wash your ribbons. Allow them to dry before packing to prevent mold.
- Remove all charms and make sure they are clean.
- Place all items in a plastic bag along with your shipment form.
- Tape the plastic bag to the inside of your box.
Leaving your ribbons on the bouquet may result in moldy or stained ribbons. If not removed, charms may arrive with water stains. If this occurs, we may not be able to use these items in your design.
To prevent creases and water damage to your paper items, please follow the instructions below:
- Place your invitation into a plastic bag to protect your invitation. Include multiple copies if available.
- Tape the plastic bag to the inside of the box to prevent movement.
Please DO NOT simply toss your invitation in your box. We will not work with damaged items.
a) For a stemmed bouquet, wrap it gently in DRY paper towels. Do not use plastic/bubble wrap/saran wrap. Place in a box surrounded by loose paper towels to avoid shifting.
b) For flower heads, place inside a Tupperware. You may need to add dry paper towels inside within and around flowers to prevent shifting.
Place in a box surrounded by loose paper towels to avoid shifting.
* Ground shipping; overnighting is not required. Please reach out to coordinate week available to ship at (833) 426-3732
Shipping Address
DBANDREA
Attn. Preservation Department
3002 Century Drive
Floor 2
Rowlett, TX 75088
Call or text us if you have any questions at (833) 426-3732.
*You must place an order before shipping your flowers. Flowers sent without an order will not be processed.
If you do not have an order with us yet, please purchase our $50 deposit below.
What happens next?
Please make sure you have the following email on your safe sender list: info@dbandrea.com.
*If you purchased only the $50 deposit, please be available when your flowers arrive. We’ll need your preservation choice within one hour of delivery.
1. You will receive arrival photos shortly after we receive your bouquet.
2. A design form will be emailed to you 2-3 months after we receive your flowers, and it must be completed within one week of receipt to avoid delays or cancellations.
3. Once your design form is submitted, we will email you to set up a 15 minute phone consultation to discuss your design preferences and customization options - this is the fun part!
4. Once your final invoice is completed, your flowers will be moved into production.
Our turnaround is 4-6 months, depending on the season.
We can't wait to see your selections! 💐
Questions? Call or text us at 833-426-3732. Our studio hours are Monday - Friday 8am - 5pm CST.