FAQ
CONTACT INFORMATION
Shipping address
Designs by Andrea
3002 Century Drive, Fl 2
Rowlett, TX 75088
Email address
Phone number
Call/text—833-426-3732
GENERAL
Do you preserve for other events that are not wedding-related?
Yes! We can preserve your flowers from any event. Whether it's a baby shower, memorial, or a custom piece, we can work with you to preserve your flowers in a unique, special way! Check our Book Now section to see the different ways we can accommodate you.
What is the difference between a pressed piece and a floral block?
The main difference is the preservation method and the way they are displayed and how the pieces will age.
Our pressed flower pieces consist of flat pieces of art that we put into our hand-crafted frames so they can be beautifully displayed on a wall. These pieces are meant to be the center of attention in any room!
Our floral blocks consist of flowers that keep their overall shape in resin. These gorgeous blocks are the cutest accent displays for your home and office.
Please note that all resin used in floral blocks will eventually yellow to some degree; however, our casting resins have UV inhibitors in them that will delay the change in color. We recommend not to display them in direct sunlight.
I still have my wedding bouquet from years ago. Is there anything you can do with it?
Yes! We are able to do a recreation using elements from your air-dried bouquet! We would essentially recreate your original bouquet and incorporate pieces of your original into the final piece. After you have uploaded photos of your bouquet (the day of the event & current status) we can jump on a consultation to talk about your vision and the best options for you!
Anything we don't use from your dried bouquet will be sent back with your piece! Please refer to www.dbandrea.com/air-dried for more information.
What does the Flower Restoration™ process consist of?
This proprietary Flower Beautification™ process combines several techniques that permanently restore flowers to their fresh natural shapes and colors; and we call it Flower Restoration ™ . Over 200 steps and up to 13 hours are put into this process alone, depending on the project!
Although we strive to use the latest techniques, state-of-the-art materials and strategies to ensure the color and overall quality of your piece is the best possible, flower aging is natural, colors may fade or change to a degree over time. Preserved flower art should be kept away from direct sunlight, extremely hot/cold or humid areas.
Artists will make an effort to recreate your bouquet as close as possible to your uploaded photos, but note that an exact replica is not possible. Some flowers colors' can be restored better than others and a perfect match should not be expected. Our team will base your pressed pieces and floral blocks on photos uploaded by you. We advise to not upload photos that are highly edited as the colors of the flowers in real life will be different than the photos.
When will my piece be ready?
We estimate a turnaround of 6 months. This varies with wedding seasonality, and any changes to your payments. Whichever way we are preserving your bouquet, we take extra care throughout the process and allow additional time to make sure that the flowers are preserved completely and ready for our artists to use and design your piece.
We appreciate your patience throughout this process and promise it will be worth the wait! We can’t wait for you to see your artwork but we also want to present you with the most beautiful piece possible.
I would love to give this as a gift. How do I do this?
A preserved floral piece would be such a thoughtful gift, one that your loved one will be sure to cherish for years to come. We can walk you through the process issue a gift certificate and have the bride and groom handle all of the details to their liking.
Please fill out our BOOK NOW form so we can get back to you with availability and walk you through the process, you can also call/text us at 833-426-3732 for more info!
Do you have a loyalty program?
We do have a Loyalty program! If you are one of our customers and book with us again, you get a FREE Ring Diamond® added to your order! We're so happy you love your flower preservation and want to preserve even more!
When filling out the booking form, returning clients must select RETURNING CUSTOMER in the "How did you hear about us?" section and write in the comment section and list out the name, phone number, & email we have on file to validate this offer.
Do you have a referral program?
Yes, we do have a Referral Program! If you are one of our customers, you can refer your friends and family to us! When they list you as their referrer during booking they will automatically get a FREE Ring Diamond ® added to their order as a gift from you!
When filling out the booking form, new clients must select FRIEND in the "How did you hear about us?" section and write their referrer's name, phone number, & email we have on file to validate this offer. New clients will receive one free Ring Diamond ® along with their preserved piece.
PRODUCT SELECTION AND CUSTOMIZATION
How do I select the best size for my bouquet?
There are different factors to consider, but it will all come down to your personal preference. The overall look of your bouquet, design choice, and wall space can factor in the size you decide on. For example, if you would like to include your wedding invitation or a photo in your piece, we recommend an 11x14 piece or larger. If you select a larger size (16x16 and up) we may ask you to send extra flowers from table arrangements or a bridemaid's bouquet to ensure that we have enough flowers to preserve for your piece.
Take a look at our gallery for inspiration, www.dbandrea.design
I’m not sure which design to pick. What are my options?
We have many design options to choose from that are included in your initial rate, which include classic options such as designs with flowers only, flowers and bouquet ribbon, and bouquet recreation (flowers with stems included). Dress/silhouette, and other design options have additional fees starting at $100 for pressed pieces. Please refer to our Price List for more details.
There are no limits as far as creativity. We've turned bouquets anywhere from the Dallas Skyline to Disney Castle! Let’s work together to create a piece unique to you!
Am I able to add anything to my piece?
Yes! You can add your wedding invitation, ribbon--even a wedding photo! We recommend the 11x14 piece size if you want to add an invitation or a picture; this will allow us to have plenty of space available to showcase your pressed flowers. Let us know what you have in mind and we can figure something out together.
You can also order smaller pieces of art for an additional cost. We offer 5x5 and 5x7 pieces that are perfect for Thank You gifts or displaying on a bedroom nightstand or in your office!
If you want to add charms, macrame, pearls, etc, they need to be no more than 1/8” - 1/4” thick. Please note that a double matted frame will be required and these elements. Once we go over your design selections, we will let you know what your options are.
What if I change my mind about the size I ordered?
You can upgrade the size of your order as long as you do so before we receive your flowers for preservation. This way we can be sure to preserve the amount of flowers we need for your piece. After you initial order, any size changes or add-ons are subject to new pricing.
We do not allow downgrading once the downpayment is made.
What if my bouquet is all white?
A big number of bridal bouquets are all-white flowers. We love to work with them as long as they have some greenery in them.
Because white flowers tend to press ivory, we do not press all-white bouquets that have no greenery. If your bouquet is 100% white, we can work with you by adding a few leaves in the piece!
For Pressed (Framed) pieces, we recommend a darker background to add some contrast to your white flowers! We will review all of this at your design consultation.
What are must-haves?
Our must-haves are the perfect little add-ons to your orders! Many of our brides choose to give them as Thank You gifts for family members and bridal party.
Our Must-Haves Collection consists of:
- Ring Diamond ®
- Wine Stopper - Geo
- Wine Stopper - Sphere
- Lucky Charm (Keychain)
* These are optional and only available with the purchase of a main piece. Must-haves are made with elements of your bridal bouquet and are not color restored.
SHIPPING
When should I ship my bouquet?
If you are getting married on a Thursday, Friday, Saturday, or Sunday, you will ship us your flowers the following Monday.
If you are getting married on a Monday, Tuesday or Wednesday, you will ship us your flowers the following day.
Please note, our office is closed on Saturday and Sunday, therefore we are unable to receive shipments/drop-offs.
Please keep your flowers in water following your wedding until you ship/drop-off your flowers to us.
What if I'm local?
If you are local to the Dallas area, we will schedule your drop-off. Please note, our office is closed on Saturday and Sunday, therefore we are unable to receive drop-offs on those days. Keep your flowers in water following your wedding until you ship/drop-off your flowers to us.
BOOKING
How far in advance should I book my bouquet?
We strongly recommend that you book as soon as you have your wedding date, as we book two years ahead.
That being said, we do take last-minute orders, as well as orders for air-dried flowers, recreations, and other non-event related flowers.
Please note that we typically adjust our pricing once a year. The sooner you book, the better, as you will "lock in" today's pricing when booking.
Do you accept last-minute bookings?
We are often asked if we can preserve flowers a few days before the wedding or even a couple of days after the wedding. If our agenda allows us to move things around, we may be able to help out!
Pictures of the flowers will be needed to ensure they are still in the best condition possible. We will not be able to accept bouquets that have not been in water or are more than four days old after the event.
Please note that we will do our best to accommodate last minute bookings. If we have availability, there will be an additional Last-Minute Booking fee starting at $100
*Memorials do not have a last-minute charge fee.
What if I reschedule my date?
While we are trying to accommodate all of our brides that were pushed to reschedule their wedding dates due to COVID, or personal circumstances, a rescheduling fee may apply for those dates that we are entirely booked. Please contact us as soon as you know your day will change; as we do require a date to be able to maintain your booking.
Refer to your Terms and Conditions for more information.
I'm getting married internationally, can you still preserve my bouquet?
Please check with your airline and customs in order to verify whether you can bring your flowers back into the country prior to booking with us.
For additional inquiries, please reach out to us via email at info@dbandrea.com or call/text 833-426-3732
I’m out of state. Can you still preserve my bouquet?
Yes! While we are located in Dallas, TX, most of our bouquets come from outside of Texas! We work with customers from all 50 states in the USA!
*Hawaii & Alaska: There may be an excessive shipping cost for out of the country/Hawaii/Alaska orders. Keep this in mind since your flowers will need to be shipped overnight.
Because overnighting your bouquet the Monday after the wedding is crucial, we recommend that you check with your local post office rates prior to confirming your booking.
What if my wedding is on a holiday?
We accept bouquets during the weeks of major holidays. There is a $100.00 holiday booking fee for ANY Federal Holidays that would affect shipping. This is to cover the cost of additional staff due to the high demand of a holiday weekend and out weight the shorter preservation window.
We are CLOSED on the following Major Holidays:
Memorial Day
4th of July
Labor Day
Thanksgiving
Christmas
New Years Day
*Please note, bouquets still need to be shipped overnight. If the holiday is on Monday, you will need to ship your bouquet overnight on Tuesday so we receive it Wednesday morning. No exceptions. Drop-offs will be scheduled for Tuesday.
FLORAL BLOCKS
Can I add a floral block to my main pressed piece?
Yes! Keep in mind, we need to know before we get your flowers, as the preservation process for this type of art is completely different.
If you are getting more than one piece done, we recommend sending an extra bouquet (table arrangement or bridesmaids bouquet) so we have enough material to fulfill your order.
What is the process like for a floral block?
Our process for resin pieces is very similar to our framed pressed pieces as far as timing. Once we receive your flowers, they are preserved for up to 8 weeks. Once completely dry, we will reach out to you to go over your design selections, and that's when the fun begins! Our turnaound for every project we receive is 4-6 months.
What can I expect from my resin piece? Will it amber over time?
Not all flowers preserve the same - some will look different preserved than when they were fresh. While the overall look of your flowers will remain the same, you should expect color changes on most of your flowers. Most flowers tend to dry with a darker hue. For example, red roses turn burgundy, white flowers turn ivory, hot-pink flowers turn purple, hydrangeas usually don't retain their shape, and some flowers show translucent spots on the petals due to bruising when they were fresh.
Do you offer layout options for the floral blocks?
Yes! Just as our framed pieces, we want to be able to design these with you! You will get a form with questions regarding the layout options about 2 months after your wedding, when your flowers are completely dried. You can also opt for a consultation where we can discuss all the design options!
What flowers look best in floral blocks?
Mostly anything! Roses, ranunculus, tulips, peonies, stock (we LOVE how stock preserves this way), hellebore, etc.
*Succulents/cacti may not be added to the floral blocks, however, we can add artificial ones instead! We suggest keeping your succulents and planting them at home prior to sending us your bouquet!
If you have questions about a specific flower, visit our Smart Gallery and filter by flower!
www.dbandrea.design
PRESSED (FRAMED)
What is the process like for pressed pieces?
When we receive your flowers, we spend about 3-4 hours inspecting your blooms and pressing the ones that look the best. We press petal by petal, and use up to 7 different preservation methods on each bouquet depending on the flowers and greenery.
The flowers will dry from the presses in about 6-8 weeks, depending on each bloom. After we carefully take them out of the presses, we inspect them again and keep the ones that pressed consistently. We then offer a 15-minute consultation where we can discuss your design options: design, background colors, framing options and any upgrades or add-ons. This is the perfect time to talk about your preferences, your home décor, etc.
After the design consultation, we treat and color enhance every petal and leaf so they look as close as possible to the way they looked on your wedding day! This process can take up to 8 hours, depending on the size and complexity of the piece.
Each piece is then sealed and framed in our hand-crafted frames in-house. Both of these processes combined can take up to three hours, depending on the size of each project! The average amount of hours to create each piece is about 30 hours from beginning to end.
What if I want to add a floral block after you have pressed my flowers?
Unfortunately, if you want the 3D look, we won't be able to do it with your flowers, as at this point, your flowers will be pressing (flowers for Floral Blocks are not pressed).
We may, however, be able to make a resin piece for you with a pressed floral look. Keep in mind this would be flat as opposed to 3D and we would have to make sure we have enough flowers for your Floral Block add on(s) during your design consultation.
*If you would like a recreation using similar flowers to your own bouquet, let us know and we may be able to make one for you!
Is ArtGlass worth the investment?
Yes! We are excited to introduce two options - both are UV, anti-reflective, scratch-resistant glass that helps the color clarity and image visibility. The biggest difference between both is the UV protection. Please see below for features and applications.
OPTION 1: UltraVue® UV 70%:
Features
- Virtually eliminates reflections
- Filters up to 70% of UV rays
- Light transmission brighten colors
Applications
- Items that will be displayed in controlled light environment to limit UV exposure
- Items that can be reproduced or replaced easily.
OPTION 2 (RECOMMENDED): Museum Glass® UV 99% :
Features
- Virtually eliminates reflections
- Blocks up to 99% of UV rays
- Optimal light transmission brighten colors
Applications
- Original works of art, including keepsakes, family heirlooms or personal mementos
- To help protect items of sentimental or monetary value
- Highly detailed and colorful works of art
How long will my pressed artwork last?
Every piece is sealed so that humidity and little bugs don't get inside the piece. As long as you treat your piece with care, it should be with you for years to come!
Our matboards are 100% Alpha-Cellulose, Acid-Free and Lignin-Free Surface, Core and Backing. 4Ply matboard that is conservation quality acid and lignin free helps protect your art work.
A few tips to enjoy your pressed flowers forever:
- Place your piece away from direct sunlight and in dry places (avoid bathrooms where the piece may be exposed to a lot of humidity).
- Although our Flower Beautification techniques and sealants help preserve the natural color of your flowers overtime, keep in mind that your piece once had real, living flowers. Expect your flowers to change colors and remember, this is natural.
Can you press any flower?
We will certainly try to press every flower and piece of greenery in your bouquet. However, not all flowers will make it through the pressing process and this is natural. For example, white flowers are likely to turn ivory or brown in the presses. Florals with naturally flat blooms press the best. Thicker flowers tend to retain a lot of moisture which can result in molding. We cannot guarantee that we will be able to press each type of flower beautifully. What we can guarantee is that we will do our best to prepare the flower for pressing and do our best to rebuild a flower that had a hard time in our presses.
Succulents can be pressed for an additional fee of $20 and Cacti can be pressed for $55.
Pro-tip: Ask your florist not to spray your flowers with preservatives if possible. Natural flowers work best!
Here is a list of several other flowers that we recommend. Please visit our Smart Gallery so you can filter and see examples by flower, color, etc. www.dbandrea.design
Acidanthara
Anemones
Astrantia
Astilbe
Baby’s Breath
Billy Balls
Blushing Bride
Borage
California Poppies
Caspia
Carnation
Cosmos
Coreopsis
Dahlia
Daisies
Delphinium
Dusty Miller
Eucalyptus
Ferns
Freesias
French Marigolds
Garden Flowers
Greenery (most types)
Heather
Hellebores
Hydrangea
Hypericum Berries
Ivy
Larkspur
Lavender
Lilac
Lily of the Valley
Lotus Pod
Mountain Mint
Nicotiana
Orchids
Pansies
Peonies
Protea
Queen Anne Lace
Ranunculus
Roses
Rose of Sharon
Scabiosa
Sunflowers
Spirea
Spray Roses
Sweet Peas
Tulips
Violet
Verbenas
Wax Flower
Zinnias